Next month we're going to be rolling out several new features to the Review Manager and since we're in the middle of the HotelTechAwards we wanted to make sure to announce these a few weeks in advance so companies can plan accordingly if you'd like to utilize any of these new features in your awards campaign.

💌 Send from your Gmail to boost conversion rates on campaigns
📝 Shared team templates to save time and simplify collaboration
🇪🇸 Language specific review links
🎨 Customizable branded footer to boost conversion
🏷️ Tag updates to simplify list organization

1. Send from your Gmail to boost conversion rates on campaigns

Before: All campaigns and review requests were sent from an alias email address that wasn't recognizable to recipient
After: Ability to run review campaigns that are sent from your own email address to boost conversion on campaigns

Please note that this will be a Premium feature will be available to Gold and Platinum Members

2. Shared team templates to save time and simplify collaboration

Before: Each team member had their own templates that only they could utilize and if you wanted to run campaigns with different templates (ex. running campaigns in different languages) you'd have to keep updating them constantly for each campaign.
After: Now teams will have a library of shared templates

3. Language specific review links

Before: The dynamic {{review_link}} inserted into all campaigns defaulted to english and relied on user's browser to switch the language upon arrival for all other languages
After: Now in the new template library you'll be able to set the language for your template and it will insert the respective language native review link

4. Customizable branded footer to boost conversion

Before: Users would have to manually create a branded email footer in design software like Canva
After: Now in the new custom footer tab you can easily customize a professional branded footer to boost conversion on campaigns.

Also...you can use the custom footer to send campaigns on behalf of another team member.

5. Tag updates to simplify list organization

Before: When a user imported a list of customers a tag would be automatically generated with the date of the import and importers first name. As companies began to run more campaigns this became overwhelming in the UI and made it extremely difficult to filter by tag in the review manager (especially since all tags were sorted by least recent first).
After: All auto-generated tags will be removed to de-clutter the work space and simplify filtering and organization so only intentionally created tags will remain. Additionally, the list of tags will be sorted by most recent first making it quick and easy to find your most recent and relevant tags.