a year ago
New Infrastructure Deployment Updates
On Tuesday May 31 we are going to be migrating the entire HTR app (website, vendor dashboard and admin panel) to all new infrastructure along with upgrading over a dozen libraries which is a massive project that we have been working on over the last 7-months.
While we've tested the new infrastructure extensively in a staging environment, given the scope of the project it is inevitable for small issues and edge cases to arise which we'll be logging here to keep clients up to date.
Please let us know if you run into any issues that are not logged below so we can work to reproduce and resolve them as quickly as possible.
🙏 We appreciate your patience and understanding and hope to have all issues resolved by Friday June 2nd
| Reported | Issue | Impact | Status |
| 5/30 | Some leads missing location | Limited, only a handful of leads | ✅ Resolved |
| 5/30 | Unable to decline lead | All vendors | ✅ Resolved |
| 5/30 | Server error on profile | Limited, small sub-set of users impacted that did not have a last name on their user account | ✅ Resolved |
| 5/30 | Error message trying to save Instant Connect settings | Limited, edge case for specific user | ✅ Resolved |
| 5/30 | Search page not loading results | All users | ✅ Resolved |
| 5/30 | Unable to send review update requests | All vendors | ✅ Resolved |
| 5/30 | Review social share not working | All vendors | ✅ Resolved |
| 6/1 | Issue trying to add new capability in profile editor | Limited, small sub-set of vendors who listed new products in the last 24-hours | ✅ Resolved |
| 6/5 | Issue trying to add a new integration | All vendors | ✅ Resolved |
| 6/5 | Embeddable website widgets stopped working | All vendors | ✅ Resolved |
| 6/8 | Legacy widget showing 0 reviews | All vendors | ✅ Resolved |
| 6/12 | Lead forms not working | Most users | ✅ Resolved |
| 6/14 | Validation issue on press release submission form location field | Small subset of vendors | 🛠 In progress |
