Feature Update: Single company review URL and syndicating reviews
Many of you have asked about this and know its been coming but as always, we give our shout out to the drivers of change. Thanks for the feedback Matt from CloudBeds and Macey from Intelity!
Now that we've gotten our shout outs out of the way, here's what you need to know:
BEFORE
You had a unique review URL for each of your products and if a customer used multiple products, they would have to leave multiple reviews.
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NOW
Send customers to your company's single review URL (ex.https://hoteltechreport.com/write-a-review/cloudbeds) and they can select which of your products they use and don't use. Their review will then be syndicated across your respective product profiles.
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Ways to maximize your new company review link:
- Use your link to add an in-app message to put your review strategy in auto-pilot
- Add an email footer with a link to 'leave us a review' and add it to your team's email footers