Maintaining a safe, trustworthy and professional environment for both hoteliers and vendors in the Hotel Tech Report community is a top priority. Vendors who breach the Vendor Terms or Community Guidelines will be subject to the following penalties: 

🚨 First Infraction

Mistakes happen.  In order to give members of the community the benefit of the doubt HTR offers a one strike warning policy before penalties are incurred.  Upon first infraction HTR will send a company wide notification to the vendor in breach of the terms to ensure that all members are aware of the warning and what the infraction was to ensure it will not happen again.

🚨🚨 Second Infraction

Upon second infraction the responsible vendor will receive: 

1. Public Violation Report...outlining the details of the infraction which will will be made public to the HTR community including vendors and hoteliers
2. Violation Badges on Profiles...6-month violation badges across all product profiles and category pages on Hotel Tech Report alerting users of the infraction and enabling them to view the details of what happened via the violation report
3. HT Score Penalty (-2 pts)...HT Score penalty applied to all products reducing visibility and lead volumes throughout Hotel Tech Report for 6-months
4. Awards Disqualification...Vendor will be disqualified from participating in the annual HotelTechAwards for 1-year

🚨🚨🚨 Third Infraction

Upon third infraction violating vendor will receive: 

1. Public Violation Report...outlining the details of the infraction which will will be made public to the HTR community including vendors and hoteliers
2. Violation Badges on Profiles...12-month violation badges across all product profiles and category pages on Hotel Tech Report alerting users of the infraction and enabling them to view the details of what happened via the violation report
3. HT Score Penalty (-10 pts)...HT Score penalty applied to all products reducing visibility and lead volumes throughout Hotel Tech Report for 12-months
4. Awards Disqualification...Vendor will be disqualified from participating in the annual HotelTechAwards for 2-years
5. Review Manager Removal: 12-month loss of access to the dashboard review manager