Auto-reload is a feature that automatically tops up your lead credit balance when it drops too low to make sure you don't miss leads that fit your criteria due to insufficient balance.

While auto-reload is an optional feature, if you choose not to enable it you do so knowing that it comes with the following risks: 

1. Extra work and monitoring: Your team will need to manually monitor your balance closely on a daily basis to make sure you have sufficient to accept incoming leads
2. You may miss leads: If a lead comes in that fits your Instant Connect criteria but your account has insufficient balance, you will miss the lead even if you have Instant Connect enabled for that segment.