Along with the rollout of the new lead inbox came a full data and architecture migration and once deployed, we noticed a bug that caused some vendors to receive duplicate leads notifications despite countless hours of QA and code review on staging prior to deploying where this issue did not surface.
In order to resolve the issue, we have disabled lead notifications for the next 36-hours to ensure that impacted companies will not continue getting spammed.
We apologize for any frustration this may have caused and appreciate your patience while we work to diagnose and resolve the issue as quickly as possible and get the patch live on production.
Current Status: RESOLVED, Lead notifications are back online as of 10pm PST Monday September 20, 2021 in the new system View announcement
How do I know if we receive a new lead while lead notifications are disabled this week?
To make sure that you do not miss any leads this week while notifications are turned off, we recommend checking your dashboard once a day
When will notifications be turned back on?
We will send a followup as soon as notifications will be re-enabled but we hope to have them live by the end of the week
Will I still receive lead notifications?
No, lead notifications have been disabled while we work to implement a notification audit log that we will be monitoring closely throughout the week to try to identify, diagnose, reproduce and resolve the issue around duplicate notification emails. View announcement